Medical Information Call Center

Medical Information Call Center

IR is one of the top Medical Information Call Center run by qualified medical professionals providing best possible information to the clients in Pakistan

IR's MICC SOLUTIONS

IR takes in pride in delivering nothing but the best for our customers. We are completely equipped in providing end to end MICC solutions under one roof, from the calls being handled by only trained HCP’s. We are one of the very few medical information call center vendors to be able to provide such solutions to our clients.

MEDICAL INFORMATION CALL CENTER

  • 24X7 Support
  • Multilingual Support
  • Qualified HCPs for MICC
  • Inbound MI / AE / PQCs
  • Follow-up Calls
  • Targeted Questionnaires
  • Field Alert Reports
  • FAQs, MSLs and DHPC
  • User-friendly Dashboard with Metrics

The MICC system is designed to handle all types of cases related to Medical Inquiry, Product Quality Complaints and Adverse Events.

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DIFFERENT LANGUAGES SUPPORT

24x7 CUSTOMER SUPPORT

100% QUALITY DRIVEN

100% CUSTOMER SATISFACTION

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QUALITY DRIVEN SYSTEMS

We are capable of implementing and executing a call center in any city of Pakistan that is required with a ramp up time that is extremely efficient as it is quick.

Working with your products, our team is capable of providing a QUALITY driven system at a low cost with constant upgrades occurring as new regulations are ever changing.

IR is one of the sought-after Medical Information Call Center vendors who believe in providing nothing but the best for our customers.

WANT TO WORK WITH US

We are always looking for new challenges and interesting parterns. Also, we love to say hello.